WHO WE ARE
Specialists in driving and maximising commercial revenues
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We understand that commercial in airports is complex. There are many factors that can affect sales and income - passenger flows, dwell times, mix of shops, location of shops, contract structures, Business Partner performance and relationships, team skill and experience, airport operations and government regulations.
We can help you to maximise your income
EXPERTISE
Over 25 years hands on and consulting experience to cut through the complexity and get to the heart of the opportunity.
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Proven track record - Director roles in airports and consulting
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SVP Commercial - Navi Mumbai International Airport
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Commercial Director - Bali International Airport
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Strategy Director - GVK 360 Commercial Solutions
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Head of Retail Space and Strategy - Heathrow Airport
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Consultant projects in over 30 airports worldwide
WHAT WE DO
Programme of work tailored exactly to client needs
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new and existing terminals/airports
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targeted overarching commercial strategies
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identify opportunities
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passenger segmentation
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commercial layout optimisation
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benchmarking and forecasting
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tenant mix development
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commercial selection process
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team building and training
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business partner engagement
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stakeholder relationships
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delivery of commercial spaces
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commercial operations excellence
EXPERIENCE
WHAT PEOPLE SAY
Chintan P Shukla, NMIAL
A deep understanding of how to optimise commercial layouts and is passionate about getting the best experience for passengers.
Karthi Gajendran
A strategic thinker, extremely knowledgeable and diligent, delivering strategy and projects of the highest standard
Philip Weake, CIM
Mark’s hands on experience of all airport commercial activities was evident and this facilitated such a good commercial programme. He is extremely efficient and very good to work with.