Commercial
Operations
Without exceptional commercial operations revenues cannot be maximised. We will review all existing aspects and provide detailed improvement recommendations and the potential uplift in sales
1
Discover
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Without exceptional commercial operations sales and revenues cannot be maximised. Commercial operations covers:
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Customer service
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Staffing levels and skill
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Cleanliness and hygiene
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Maintenance and displays - quality of store upkeep
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Pricing and display of prices
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Stock/menu availability
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We will review all aspects of existing commercial operations and provide the client with detailed recommendations of areas for improvement and the anticipated uplift in sales from maximising potential
2
Deliver
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Development and implementation of documentation and processes for clear recording of operational issues for follow up with Business Partners
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Commercial operations documents and checklists
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Commercial operation handbook/manual
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Service level agreements to ensure best customer service
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Building Business Partner relationships and review processes.
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Advice and development of in-terminal marketing and promotion strategies
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Structure for commercial ‘Greenhouse’ for optimising Business Partner sales
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Online and/or in-person detailed Commercial Operations Training Programmes tailored to the needs of the client team.
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We can operate on a review and recommend basis or can provide in-depth assistance online and in-house.
Let's Work Together
For further information on how riversfork consulting can help drive your commercial revenues please get in touch. Fill in the contact form below or email me: mark@riversfork.co.uk